Privacy Policy

About Us

Welcome to Gruhakala, your trusted partner in transforming interiors into aesthetically pleasing and functional spaces. At Gruhakala, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle, use, store, and process your data when you use our website.

Consent

By accessing and using our website, you consent to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our services. Additionally, you explicitly consent to being contacted for the purpose of offering additional products or services from third-party partners associated with Gruhakala. This contact may occur through various means, including but not limited to phone calls, SMS, email, Rich Communication Services (RCS), WhatsApp, or other messaging services and mobile applications, as well as other physical, electronic, or digital methods. This consent remains valid unless withdrawn in accordance with the terms outlined in this Policy.

If you do not agree to the terms of this Policy, please refrain from accessing and using the Website and App.

We reserve the right to update the Privacy Policy periodically to accommodate changes in legal, business, or customer requirements. Users will be appropriately notified of any significant updates.

How This Policy Applies

This Privacy Policy applies to all users of the Gruhakala website and governs the collection, use, and protection of personal information provided through our website. It is applicable to any services offered directly through Gruhakala.

What is Covered in This Policy

This policy covers:

  • The personal information we collect
  • How we collect this information
  • How we use your personal information
  • How we store and protect your information
  • Third-party links
  • Compliance with this policy

What Personal Information We Collect

We may collect the following personal information:

  • Name
  • Contact information (email address, phone number, mailing address, details about your family members)
  • Payment information (transactions you undertake, cards you used)
  • Browsing data (IP address, browser type, and operating system)
  • Any other information you provide to us through our contact forms or surveys

How We Collect the Information

We collect information through:

  • When we interact directly with you: This includes filling out forms on our website, subscribing to our newsletter, or making inquiries.

  • When you interact with our website: As you interact with our website, we may automatically collect technical data about your equipment and browsing actions.

  • Third parties or publicly available sources: We may receive personal data from third parties such as analytics providers or advertising networks.

How We Use Your Personal Information

We use the information collected for the following purposes:

  • To provide and manage our services
  • To communicate with you, including sending updates and promotional materials
  • To process transactions and send confirmations
  • To improve our website and services
  • To comply with legal obligations

Gruhakala may conduct contests and surveys, during which the information collected may be utilized to enhance your overall customer experience. Any data shared with third parties will only be provided in an aggregated format.

Personal data collected through the Website/App may be transferred to other Gruhakala brands or sites as necessary to fulfill the purpose for which the information was provided. By submitting your data on this Website/App, you explicitly consent to the transfer, storage, and processing of your data. We will take all reasonable measures to ensure your data is handled securely and in accordance with this Policy.

We also use anonymous data, such as traffic patterns and other information, to understand and improve your access to our Site/App, track your participation in events, deliver tailored content and advertisements, diagnose technical issues, and for other purposes outlined in this Policy.

Additionally, we may need to process personal data for internal administrative purposes, such as dispute resolution and compliance with legal obligations.

How We Store and Protect Your Information

We implement appropriate technical and organizational measures to ensure the security of your personal data.  We implement comprehensive measures to ensure the security and integrity of the personal data we collect. This includes conducting internal reviews of our data collection, storage, and processing practices, along with maintaining robust physical security measures to prevent unauthorized access to the systems where personal data is stored. Access to personal information is restricted to Gruhakala employees, contractors, and agents who require this information to operate, develop, or improve our services. These individuals are bound by strict confidentiality obligations and may face disciplinary action, including termination or legal consequences, for any breaches of these obligations.

While we strive to protect your personally identifiable information, it is important to acknowledge that transmissions over the Internet cannot be entirely secure. By using this Site/App, you agree that Gruhakala will not be held liable for any disclosure of your information resulting from transmission errors or unauthorized acts of third parties.

You also agree that you are fully responsible for any personal information or materials you post, upload, or submit on the Website/App, especially in publicly accessible areas.  We cannot control or protect personal information disclosed in these public spaces, and such information may be collected and used by third parties without your or our knowledge. If you choose to share your information or photographs publicly, you acknowledge and accept the inherent risks, including the potential visibility of this information by anyone with internet access. If you wish to maintain traditional privacy rights, please refrain from sharing your information or photographs in public forums.

While we strive to maintain a high standard of privacy and data protection, we cannot guarantee an error-free performance under this Privacy Policy. We encourage users to provide feedback on any privacy concerns and suggest improvements to this Policy. We are committed to addressing and correcting any issues promptly upon becoming aware of them.

Gruhakala does not guarantee that the Platform, its servers, or communications sent on our behalf are free from viruses or malware. We disclaim liability for any damages resulting from the use of the Platform, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, as well as loss of data, goodwill, business opportunities, income, or profit, and claims by third parties.

Furthermore, we do not make any claims regarding the accuracy, completeness, or adequacy of the content available on the Website/App. We expressly disclaim liability for errors or omissions in the content. No warranty, whether implied, expressed, or statutory, including but not limited to warranties of non-infringement, title, merchantability, fitness for a particular purpose, and freedom from computer viruses, is provided regarding the content available through the Website/App or any linked resources.

Ads on Gruhakala

While not currently in practice, this may be applicable in the future. We may share information such as your location, browser, cookie data, and usage patterns with business partners to deliver targeted advertisements. Third-party ad servers or networks may display ads on our Service using technologies like cookies and device identifiers to gather data and personalize advertising. For example, Google uses DART cookies to serve ads based on your visits. You can manage cookie preferences and opt out of targeted ads through links provided in our Privacy Policy.

Advertisers may request specific audience targeting based on demographics or interests, and in such cases, we only share anonymized data. Third-party services like Facebook, Twitter, and Google may also collect information through embedded code on our Service. As their activities are beyond our control, we advise reviewing their respective privacy policies for more details.

Third-Party Links

Our website may contain links to third-party websites. Gruhakala is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Cookies

We utilize cookies to recognize you as a unique user of our Platform and retain your preferences. This supports us in delivering a smooth and personalized user experience, while also helping us refine and improve our Services

Policy Compliance

We regularly review our compliance with this Privacy Policy and ensure that our data handling practices adhere to applicable data protection regulations. If you have any concerns or complaints about our use of your personal information, please contact us directly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Gruhakala Email: info@gruhakala.com